Effective Date: 01/03/2025

1. Introduction
Explore Africa Tours and Travel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect
We may collect and process the following types of information:

• Personal Information: Name, contact details (email, phone number), passport details, billing information, and other relevant details when booking a tour.

• Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.

• Cookies and Tracking Technologies: Information gathered via cookies to enhance user experience and website functionality.

3. How We Use Your Information
We use your personal data for the following purposes:

• To process bookings and reservations.

• To provide customer support and respond to inquiries.

• To personalise and improve our services.

• To send promotional offers, newsletters, and travel updates (you may opt out at any time).

• To comply with legal and regulatory obligations.

4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., hotels, airlines, tour guides) for booking and travel arrangements.

• Payment processors to facilitate secure transactions.

• Legal authorities if required by law.

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing personal information online.

6. Your Rights and Choices
You have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict data processing.

• Withdraw consent for marketing communications at any time.

• Lodge a complaint with the relevant data protection authority.

7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:

Explore Africa Tours and Travel
Email: info@exploreafricatoursandtravel.ug
Phone: 0779034636